General Terms and Conditions

1. Contract

1.1. The ticket transaction by the customer constitutes as a legal offer to a contractual relationship. The actual contractual relationship with FEDCON GmbH is established after the registration confirmation has been sent by the event promoter.

1.2 Tickets are personalized to the customer. Cancellation or refund of the ticket is not possible. The attendee is entitled to transfer his ticket to a third party, the transfer is legally effective only if it was made by the event promoter. For each transfer a fee of EUR 25,00 will be charged. When transferring the card to a third party, a new ticket number will be issued, the number of the old ticket expires. If the buyer additionally has purchased other packages, such as hotel rooms and / or food packages and / or autograph coupons, the transfer is only possible if all purchased packages are transferred to the same person.

1.3. A room partner for hotel rooms will be assigned by the organizer provided that both individuals have booked for the same time period and the same number of days. Should one person book an extra (different) period of accommodation, a single room surcharge will be charged for this period. Cancellation of the booked hotel room via FEDCON GmbH is possible and free of charge up to 16 weeks prior to the convention. Cancellations between the sixteenth week and the eighth week prior to the event will be charged with a cancellation fee of EUR 25,00 per person. Cancellations between the eighth and the last week prior to the event will be charged with 70% of the gross amount. Within the week of the event cancellations are no longer possible, therefore the gross amount has to be paid in total. Changes and cancellations have to be directed exclusively to FEDCON GmbH and require the written form.

1.4. In case of cancellation or relocation of the event the event promoter will refund services booked through the event promoter. Further claims are excluded. In case of relocation of the event, the services have to be cancelled by the attendee within 4 weeks after the announcement of the relocation.

2. Event

2.1. The organizer reserves the right to change the course of the event. Schedules that have been announced prior to the event are not binding. The event promoter can change the sequence of events at any time on short notice. No claims can arise because of such changes.

2.2. The event promoter does not guarantee the appearance of a certain guest star. Contracts with announced actors can be terminated by the actor at any time – it is not possible for the event promoter to influence such decisions. In case of absence of an announced guest star the event promoter will arrange a replacement if possible, however the event promoter is not obliged to do so.

2.3. Some events and lectures by guest stars will be held in German. The event promoter is not obliged to deliver translations in other languages.

2.4. The attendee agrees that he/she can be filmed and photographed during the event and that those recordings can be used in public television and in privately produced films and/or in print and online reports.

3. Security

3.1. The instructions of security personnel have to be followed at any time. The security staff is authorized to perform bag checks during the event.

3.2. Bringing weapons, pyrotechnics or other dangerous objects to the event is prohibited. This also includes articles that are part of a costume. Parts of a costume suitable to hurt other people, have to be presented to the security personnel at the entrance.

3.3. Advertising of any kind at the event is permitted only with written permission from the organizer.

4. Liability

4.1. The event promoter is liable for damages caused by intent or gross negligence or for damages resulting from personal injury. In case of breach of fundamental contractual obligations (cardinal obligations) based solely on slight degree of negligence, the liability of the event promoter is limited to the compensation of the foreseeable, typical damage.
Except of the above mentioned matters the event promoter is not liable for damages that were caused by slight degree of negligence. If the liability of the event promoter following the above paragraphs is excluded or limited, this also applies to the liability of his persons employed by the debtor in the performance of his obligations.

4.2. The organizer does not reimburse lost vouchers.

5. Audiovisual recordings

5.1. Audiovisual recordings in terms of these general terms and conditions are audio and / or video recordings, made during the event which can be replayed and / or copied with suitable devices. Photos are not considered audiovisual recordings.

5.2.It is strictly prohibited to produce any audiovisual recordings in the main hall or lecture rooms of the event. Violators of this prohibition will be expelled from the convention. The event promoter reserves the right to assert indemnification claims.

5.3. The use of audiovisual recordings for industrial or commercial purposes is permitted only with prior written approval of the organizer.

6. Delivery times

The delivery times für will be 14 to 20 days after payment of the ticket fee. The confirmation will be mailed.

7. Miscellaneous

The invalidity of individual terms shall not affect the validity of the entire general terms and conditions. Invalid terms shall count as replaced by valid regulations, financially coming closest to the respectively invalid term.

The law of the Federal Republic of Germany shall apply exclusively.
Stand 06.2015